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Power BI transforms Ada chatbot data into meaningful analytics, enabling businesses to track customer interactions, measure automation effectiveness, and optimise AI-driven support. By integrating Ada with Power BI, organisations gain real-time visibility into chatbot performance, customer satisfaction trends, and resolution rates. Custom dashboards and automated reporting help teams enhance conversational experiences, streamline support workflows, and drive engagement
KEY FEATURES
Chatbot Performance & Engagement Tracking – Monitor conversation volumes, response times, and resolution rates to optimise automation
Customer Satisfaction & Sentiment Insights – Analyse feedback, sentiment trends, and escalation patterns to improve user experience
Cross-Platform Data Integration – Combine Ada data with CRM, support, and analytics tools for a complete customer interaction overview
Automated Reports & Alerts – Set up scheduled reporting and notifications to track chatbot efficiency and customer engagement metrics

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U11002/1328 Gold Coast Highway,
Palm Beach, QLD, 4221, Australia