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Power BI Reporting for Dialpad: Track Engagement and Optimise Team Collaboration
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Dialpad to Power BI

Power BI Reporting for Dialpad: Track Engagement and Optimise Team Collaboration

Can Also be connected to 

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Tableau

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Data Studio

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Fabric

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Azure

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LIVE DASHBOARD
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Power BI enhances reporting on Dialpad data by turning call logs and communication insights into actionable dashboards. Businesses can track call performance, monitor agent productivity, and analyse customer interactions with intuitive visuals. Seamless integration with Dialpad ensures real-time insights, helping organisations improve customer engagement and operational efficiency. With automated reporting and AI-driven analytics, companies can reduce manual effort while enhancing decision-making.

KEY FEATURES

  • Monitor call volumes, response times, and customer satisfaction levels – Optimise communication performance with insights from Dialpad data

  • Analyse team collaboration and call outcomes – Leverage Dialpad metrics to improve customer interactions and agent productivity

  • Integrate communication data across platforms – Combine Dialpad data with CRM and support systems for a unified view of performance

  • Set up automated reports and real-time alerts – Track key call and messaging metrics with ongoing insights from Dialpad

OTHER DATA SOURCES

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