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Power BI enhances visibility into incident management workflows by transforming FireHydrant data into actionable, real-time dashboards. Teams can track incident timelines, response efficiency, and resolution metrics to continuously improve reliability and reduce downtime. With seamless automation and integration, Power BI makes it easy to report on operational performance across the entire incident lifecycle.
KEY FEATURES
Incident Tracking & SLA Monitoring – Analyse incident frequency, severity, response times, and SLA compliance to strengthen reliability
Post-Incident Analysis & Trends – Uncover root causes, recurring issues, and team performance insights for continuous improvement
Unified Ops Visibility – Combine FireHydrant data with tools like PagerDuty, Jira, or Slack for a complete view of operational health
Automated Reports & Escalation Alerts – Schedule incident reviews and receive real-time alerts for high-priority events or delayed resolutions

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