top of page
data-overload-abstract-representation-digital-information.webp
Power BI Reporting for Fone Dynamics: Enhance Call Analytics and Customer Engagement Insights
pbi white.webp

Fone Dynamics to Power BI

Power BI Reporting for Fone Dynamics: Enhance Call Analytics and Customer Engagement Insights

Can Also be connected to 

Tableau-Symbol_edited.png

Tableau

cdnlogo_google-data-studio-1-min-1.png

Data Studio

Excel

Microsoft_Fabric_2023.png

Fabric

Microsoft_Azure.svg.png

Azure

SNOW-35164165.png

Snowflake

BigQuery

LIVE DASHBOARD
Explore It Yourself

Hover, click, and interact to discover the full potential of the dashboard

Power BI transforms call data from Fone Dynamics into clear, interactive dashboards that help businesses monitor call performance, optimise contact strategies, and improve customer experience. With visibility into call volumes, durations, sources, and outcomes, teams can make informed decisions and track the impact of voice interactions across channels. Automation and integration streamline reporting and ensure data-driven communication strategies.

KEY FEATURES

  • Call Activity & Performance Tracking – Monitor call volumes, answer rates, durations, and peak times to improve operational efficiency

  • Customer Insights & Behaviour Analysis – Segment callers by source, location, and outcomes to refine engagement strategies

  • Integrated Communication Intelligence – Combine Fone Dynamics data with CRM, marketing, or sales platforms for a holistic view of customer touchpoints

  • Automated Reporting & Missed Call Alerts – Schedule regular performance reports and receive alerts for high missed call rates or unusual activity

OTHER DATA SOURCES

Report Simple Gold Coat

78% of new clients engage us for a second project within a year.

Let’s start with your first. Fill out the form, and our team will get back to you promptly to discuss how we can help.

U11002/1328 Gold Coast Highway,

Palm Beach, QLD, 4221, Australia

bottom of page