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LIVE DASHBOARD
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Power BI turns Freshsuccess customer success data into powerful dashboards that help teams monitor account health, track product adoption, and prioritise retention efforts. With automated reporting, behavioural analytics, and full visibility into the customer lifecycle, Power BI empowers success teams to scale personalised engagement and drive long-term value.
KEY FEATURES
Customer Health Scoring & Risk Tracking from Freshsuccess – Monitor engagement signals, usage trends, and renewal risks to proactively manage accounts
Product Adoption & Behaviour Analysis – Analyse feature usage and activation patterns to support onboarding and long-term retention
Integrated Customer Intelligence – Combine Freshsuccess with CRM, support, and subscription billing data for a 360° view of each account
Automated Dashboards & Churn Risk Alerts – Schedule success reports and trigger alerts for inactive accounts, health score drops, or missed success milestones
OTHER DATA SOURCES
78% of new clients engage us for a second project within a year.
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U11002/1328 Gold Coast Highway,
Palm Beach, QLD, 4221, Australia