Gorgias to Power BI
Stop manually processing Gorgias data. Let us automate your entire reporting pipeline with Power BI Consulting.
Can Also be connected to
Tableau
Data Studio
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Excel
Fabric
Azure
Snowflake
BigQuery
LIVE DASHBOARD
Explore It Yourself
Hover, click, and interact to discover the full potential of the dashboard
Power BI transforms Gorgias customer service data into real-time dashboards that help eCommerce support, CX, and operations teams track ticket volumes, agent performance, and response efficiency. With end-to-end visibility and automation, Power BI empowers you to deliver fast, personalised service across every touchpoint.
KEY FEATURES
Ticket Volume, Response Time & Resolution Metrics from Gorgias – Monitor inquiries by channel, product, or campaign to optimise support operations
Agent Productivity & SLA Compliance – Analyse first response times, resolution rates, and backlog across support tiers and shifts
Connected eCommerce Support Intelligence – Combine Gorgias data with platforms like Shopify, Klaviyo, or Recharge to see how support drives retention and revenue
Automated Dashboards & CX Alerts – Schedule daily reports and trigger alerts for negative sentiment, high ticket spikes, or missed SLAs
OTHER DATA SOURCES
78% of new clients engage us for a second project within a year.
Let’s start with your first. Fill out the form, and our team will get back to you promptly to discuss how we can help.
U11002/1328 Gold Coast Highway,
Palm Beach, QLD, 4221, Australia