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Power BI Reporting for HappyFox: Targeted Support Dashboards for SaaS, IT Helpdesks, and Service Teams
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HappyFox to Power BI

Power BI Reporting for HappyFox: Targeted Support Dashboards for SaaS, IT Helpdesks, and Service Teams

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LIVE DASHBOARD
Explore It Yourself

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Power BI turns HappyFox data into role-specific dashboards that help SaaS teams track customer interactions, internal IT teams monitor service levels, and enterprise support teams streamline operations. With real-time metrics, trend analysis, and automated reporting, Power BI empowers every support function to deliver faster, smarter resolutions.

KEY FEATURES

  • Customer Support & Ticket Trends for SaaS Teams Using HappyFox – Track ticket volume by customer, product, or plan tier to align support with business impact

  • IT Helpdesk SLA Monitoring & Internal Ticket Management – Analyse resolution times, department-specific workloads, and recurring issue categories

  • Service Team Efficiency & Backlog Reduction – Use HappyFox data to identify process bottlenecks, high-touch cases, and agent coaching needs

  • Automated Reports & Escalation Alerts – Schedule helpdesk performance summaries and set alerts for breached SLAs, rising ticket queues, or unresolved cases

OTHER DATA SOURCES

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1300 844 431

info@reportsimple.com.au

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Palm Beach, QLD, 4221, Australia

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