Helpshift to Power BI
Automate your Helpshift reporting workflows with Australia’s leading Power BI Agency.
Can Also be connected to
Tableau
Looker Studio
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Excel
Fabric
Azure
Snowflake
BigQuery
LIVE DASHBOARD
Explore It Yourself
Hover, click, and interact to discover the full potential of the dashboard
Power BI transforms Helpshift data into intuitive dashboards that help mobile support, product, and CX teams monitor ticket trends, in-app engagement, and support automation performance. With real-time visibility and seamless integration, Power BI enables faster decision-making and more efficient in-app customer experiences.
KEY FEATURES
In-App Ticket Volume & Resolution Metrics from Helpshift – Track ticket inflow, first response times, and resolution rates across apps, platforms, or user segments
Bot Performance & Deflection Rates – Analyse automation impact, chatbot resolution success, and handoff rates to optimise self-service
Connected Mobile Support Intelligence – Combine Helpshift data with product analytics, CRM, or revenue platforms to link support to business outcomes
Automated Dashboards & Experience Alerts – Schedule support performance reports and set alerts for spikes in tickets, negative CSAT, or failed automation paths
OTHER DATA SOURCES
78% of new clients engage us for a second project within a year.
Let’s make your first project a success story. Complete the form to request a strategy call, and we'll show you exactly how we can transform your data.
U11002/1328 Gold Coast Highway,
Palm Beach, QLD, 4221, Australia