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Transform Customer Engagement with iPscape and Power BI
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iPscape to Power BI

Transform Customer Engagement with iPscape and Power BI

Can Also be connected to 

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Tableau

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Data Studio

Excel

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Fabric

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Azure

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Snowflake

BigQuery

LIVE DASHBOARD
Explore It Yourself

Hover, click, and interact to discover the full potential of the dashboard

Integrate your iPscape contact center data with Power BI to gain deep insights into your customer interactions. With interactive dashboards and advanced analytics, track call performance, customer satisfaction, and agent productivity with ease. By connecting iPscape to Power BI, you can enhance decision-making and create seamless, data-driven customer experiences.

KEY FEATURES

  • Analyse call volumes, response times, and customer satisfaction in one view

  • Monitor agent performance and identify opportunities for training and improvement

  • Combine iPscape metrics with CRM and sales data for a comprehensive view of customer journeys

  • Customise dashboards to track KPIs that align with your customer engagement goals

OTHER DATA SOURCES

Report Simple Gold Coat

78% of new clients engage us for a second project within a year.

Let’s start with your first. Fill out the form, and our team will get back to you promptly to discuss how we can help.

1300 844 431

info@reportsimple.com.au

U11002/1328 Gold Coast Highway,

Palm Beach, QLD, 4221, Australia

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