
LIVE DASHBOARD
Explore It Yourself
Hover, click, and interact to discover the full potential of the dashboard
Power BI transforms Medallia customer experience data into insightful dashboards that help CX, product, and operations teams track sentiment, identify pain points, and close the loop on feedback. With real-time visibility and connected insights, Power BI enables brands to elevate experiences and drive measurable improvements.
KEY FEATURES
Customer Sentiment & NPS Tracking from Medallia – Monitor Net Promoter Score, CSAT, and verbatim feedback across touchpoints, segments, and locations
Experience Trends & Journey Insights – Analyse feedback by channel, product, or journey stage to uncover patterns and prioritise improvements
Connected CX Intelligence – Combine Medallia data with CRM, support, or operational platforms to align voice of the customer with internal metrics
Proactive Monitoring & Experience Alerts – Set up role-based reports and receive alerts for drops in sentiment, unresolved issues, or at-risk accounts

78% of new clients engage us for a second project within a year.
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U11002/1328 Gold Coast Highway,
Palm Beach, QLD, 4221, Australia