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Power BI Reporting for Medallia: Turn Customer Feedback into Meaningful Action Across the Business
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Medallia to Power BI

Power BI Reporting for Medallia: Turn Customer Feedback into Meaningful Action Across the Business

Can Also be connected to 

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Tableau

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Data Studio

Excel

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Fabric

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Azure

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LIVE DASHBOARD
Explore It Yourself

Hover, click, and interact to discover the full potential of the dashboard

Power BI transforms Medallia customer experience data into insightful dashboards that help CX, product, and operations teams track sentiment, identify pain points, and close the loop on feedback. With real-time visibility and connected insights, Power BI enables brands to elevate experiences and drive measurable improvements.

KEY FEATURES

  • Customer Sentiment & NPS Tracking from Medallia – Monitor Net Promoter Score, CSAT, and verbatim feedback across touchpoints, segments, and locations

  • Experience Trends & Journey Insights – Analyse feedback by channel, product, or journey stage to uncover patterns and prioritise improvements

  • Connected CX Intelligence – Combine Medallia data with CRM, support, or operational platforms to align voice of the customer with internal metrics

  • Proactive Monitoring & Experience Alerts – Set up role-based reports and receive alerts for drops in sentiment, unresolved issues, or at-risk accounts

OTHER DATA SOURCES

Report Simple Gold Coat

78% of new clients engage us for a second project within a year.

Let’s start with your first. Fill out the form, and our team will get back to you promptly to discuss how we can help.

U11002/1328 Gold Coast Highway,

Palm Beach, QLD, 4221, Australia

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