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Power BI Reporting for Missive: Understand Team Collaboration and Shared Inbox Performance at a Glance
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Missive to Power BI

Power BI Reporting for Missive: Understand Team Collaboration and Shared Inbox Performance at a Glance

Can Also be connected to 

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Data Studio

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Azure

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LIVE DASHBOARD
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Power BI transforms Missive communication data into actionable dashboards that help customer service, sales, and operations teams monitor response times, workload distribution, and conversation outcomes. With unified reporting across channels, Power BI gives teams the insights they need to collaborate efficiently and improve response quality.

KEY FEATURES

  • Conversation Volume & Response Metrics from Missive – Track emails, chats, and team replies across shared inboxes to assess workload and performance

  • Collaboration Insights & Thread Ownership – Analyse how teams work together on conversations, from internal comments to handoffs and resolution rates

  • Connected Communication Intelligence – Combine Missive data with CRM, support, or workflow platforms to align messaging with business outcomes

  • Flexible Reporting & Team Alerts – Build views by role or department and get notified of delayed responses, conversation spikes, or missed follow-ups

OTHER DATA SOURCES

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