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LIVE DASHBOARD
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Power BI integrates with Qualtrics to convert survey results, sentiment analysis, and experience scores into rich dashboards that help CX, HR, and marketing teams monitor satisfaction, identify drivers, and close the loop faster. With real-time visibility and cross-channel reporting, Power BI empowers smarter decisions across the entire experience ecosystem.
KEY FEATURES
Customer Satisfaction & NPS Tracking from Qualtrics – Monitor CSAT, Net Promoter Score, and key experience indicators across touchpoints and segments
Employee Engagement & Feedback Trends – Analyse eNPS, pulse survey results, and cultural indicators to guide people strategy and retention
Connected Experience Intelligence – Combine Qualtrics data with CRM, HRIS, or operational systems to align experience insights with business outcomes
Tailored Dashboards & Feedback Alerts – Create views by region, channel, or team and set alerts for sentiment shifts, response spikes, or low satisfaction scores
OTHER DATA SOURCES
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