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Power BI Reporting for Retently: Visualise NPS, CSAT, and Customer Feedback to Drive Retention and Loyalty
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Retently to Power BI

Power BI Reporting for Retently: Visualise NPS, CSAT, and Customer Feedback to Drive Retention and Loyalty

Can Also be connected to 

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Tableau

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Data Studio

Excel

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Fabric

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Azure

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Snowflake

BigQuery

LIVE DASHBOARD
Explore It Yourself

Hover, click, and interact to discover the full potential of the dashboard

Power BI transforms Retently feedback and sentiment data into actionable dashboards that help customer success, product, and marketing teams track Net Promoter Scores (NPS), customer satisfaction (CSAT), and feedback trends. With real-time reporting and connected insights, Power BI empowers proactive customer engagement and strategic improvements.

KEY FEATURES

  • NPS & CSAT Metrics from Retently – Monitor survey responses, score distributions, and trends over time across products, accounts, or segments

  • Feedback Analysis & Sentiment Trends – Analyse open-ended responses, keyword themes, and sentiment shifts to understand customer perception

  • Connected Experience Intelligence – Combine Retently data with CRM, product usage, or support platforms to align feedback with customer behaviour and outcomes

  • Custom Dashboards & Loyalty Alerts – Build dashboards for CX teams and set alerts for promoter drops, negative feedback spikes, or segment-specific shifts

OTHER DATA SOURCES

Report Simple Gold Coat

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Let’s start with your first. Fill out the form, and our team will get back to you promptly to discuss how we can help.

1300 844 431

info@reportsimple.com.au

U11002/1328 Gold Coast Highway,

Palm Beach, QLD, 4221, Australia

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