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Power BI Reporting for Ringover: Analyse Call Activity, Team Performance, and Customer Interactions at Scale
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Ringover to Power BI

Power BI Reporting for Ringover: Analyse Call Activity, Team Performance, and Customer Interactions at Scale

Can Also be connected to 

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Tableau

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Data Studio

Excel

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Fabric

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Azure

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LIVE DASHBOARD
Explore It Yourself

Hover, click, and interact to discover the full potential of the dashboard

Power BI transforms Ringover’s cloud communications data into interactive dashboards that help sales, support, and operations teams monitor call volumes, agent performance, and response times. With unified reporting and real-time visibility, Power BI empowers smarter decisions that improve team efficiency and customer experience.

KEY FEATURES

  • Call Volume & Agent Activity from Ringover – Track inbound and outbound calls, missed calls, talk time, and call outcomes across teams or locations

  • Response Time & Call Resolution Insights – Analyse average response times, call duration, and resolution rates to identify performance gaps

  • Connected Communication Intelligence – Combine Ringover data with CRM, ticketing, or sales platforms to align voice interactions with pipeline and support metrics

  • Custom Dashboards & Call Alerts – Build tailored views by department or region and receive alerts for missed call spikes, SLA breaches, or low agent activity

OTHER DATA SOURCES

Report Simple Gold Coat

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Let’s start with your first. Fill out the form, and our team will get back to you promptly to discuss how we can help.

1300 844 431

info@reportsimple.com.au

U11002/1328 Gold Coast Highway,

Palm Beach, QLD, 4221, Australia

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