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LIVE DASHBOARD
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Power BI provides real-time visibility into ServiceNow data, allowing businesses to track IT service performance, monitor operational workflows, and optimise resource management. By analysing key metrics such as incident resolution times and service request trends, teams can enhance efficiency and improve service delivery. Custom dashboards and automated reporting ensure continuous tracking of critical performance indicators.
KEY FEATURES
IT Service Performance Tracking – Monitor incident response times, ticket resolution rates, and SLA compliance
Operational Workflow Insights – Analyse service requests, task completion rates, and process efficiency
Resource Utilisation & Cost Analysis – Assess workload distribution, staffing needs, and operational costs
Automated Reports & Alerts – Schedule updates and receive notifications on key IT and business performance metrics
OTHER DATA SOURCES
78% of new clients engage us for a second project within a year.
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Palm Beach, QLD, 4221, Australia