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LIVE DASHBOARD
Explore It Yourself
Hover, click, and interact to discover the full potential of the dashboard
Power BI transforms Simplesat feedback and rating data into interactive dashboards that help support, success, and CX teams monitor CSAT, NPS, and customer sentiment across touchpoints. With unified reporting and dynamic visualisation, Power BI empowers teams to identify service gaps, improve response quality, and boost retention.
KEY FEATURES
CSAT, CES & NPS Scores from Simplesat – Monitor real-time customer feedback, sentiment scores, and survey response rates across channels
Agent & Team Performance Insights – Analyse ratings by agent, team, or ticket type to uncover strengths and coaching opportunities
Connected Customer Experience Intelligence – Combine Simplesat data with help desk, CRM, or product platforms to link feedback with resolution and engagement trends
Custom Dashboards & Sentiment Alerts – Build dashboards for CX leaders and receive alerts for satisfaction drops, feedback spikes, or trending issues
OTHER DATA SOURCES
78% of new clients engage us for a second project within a year.
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U11002/1328 Gold Coast Highway,
Palm Beach, QLD, 4221, Australia