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LIVE DASHBOARD
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Power BI transforms Twilio communication data into actionable insights, enabling businesses to track call performance, SMS engagement, and messaging trends in real time. With automated reporting and interactive dashboards, teams can monitor delivery rates, response times, and customer interactions effortlessly. Seamless integration with CRM, customer support, and analytics platforms provides a comprehensive view of communication performance, helping businesses optimise engagement and improve response efficiency.
KEY FEATURES
Call and Messaging Performance Tracking – Monitor delivery rates, call durations, and response times to enhance communication strategies using Twilio data
Advanced Customer Insights – Analyse SMS engagement, call trends, and customer interactions for data-driven decision-making
Seamless Data Integration – Connect with CRM, helpdesk, and analytics tools to incorporate Twilio insights into a unified reporting view
Automated Reports & Alerts – Set up scheduled reports and real-time notifications to track messaging performance and system reliability
OTHER DATA SOURCES
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