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LIVE DASHBOARD
Explore It Yourself
Hover, click, and interact to discover the full potential of the dashboard
Power BI transforms Zendesk Sunshine’s flexible customer data platform into interactive dashboards that help CX teams, product leaders, and analytics teams track user activity, support interactions, and engagement across all touchpoints. With real-time visibility and unified reporting, Power BI empowers personalised experiences and operational efficiency.
KEY FEATURES
Customer Profiles & Interaction History from Zendesk Sunshine – Track customer events, attributes, and historical touchpoints across systems
Engagement & Support Trends – Analyse response times, ticket history, and user actions to uncover behaviour patterns and support needs
Connected CX Intelligence – Combine Sunshine data with CRM, product analytics, or marketing tools to create a full picture of the customer lifecycle
Custom Dashboards & Experience Alerts – Build dashboards for CX, product, or success teams with alerts for churn risks, drop-offs, or high-value interactions
OTHER DATA SOURCES
78% of new clients engage us for a second project within a year.
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U11002/1328 Gold Coast Highway,
Palm Beach, QLD, 4221, Australia