
LIVE DASHBOARD
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Zendesk helps you manage customer enquiries, support tickets, and communication channels. By connecting Zendesk data to Power BI, you turn ticket volumes, response times, and satisfaction ratings into accessible visual insights. With this unified perspective, you can recognise patterns, refine support strategies, and enhance the overall customer experience.
KEY FEATURES
Turn Zendesk ticket data and support metrics into intuitive visualisations
Monitor response times, resolution rates, and satisfaction in one place
Combine Zendesk insights with CRM, sales, or marketing data for broader context
Customise filters to focus on specific teams, products, or issues that need attention

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