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Gain a Deeper Understanding of Customer Support with Zendesk and Power BI
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Zendesk to Power BI

Gain a Deeper Understanding of Customer Support with Zendesk and Power BI

Can Also be connected to 

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LIVE DASHBOARD
Explore It Yourself

Hover, click, and interact to discover the full potential of the dashboard

Zendesk helps you manage customer enquiries, support tickets, and communication channels. By connecting Zendesk data to Power BI, you turn ticket volumes, response times, and satisfaction ratings into accessible visual insights. With this unified perspective, you can recognise patterns, refine support strategies, and enhance the overall customer experience.

KEY FEATURES

  • Turn Zendesk ticket data and support metrics into intuitive visualisations

  • Monitor response times, resolution rates, and satisfaction in one place

  • Combine Zendesk insights with CRM, sales, or marketing data for broader context

  • Customise filters to focus on specific teams, products, or issues that need attention

OTHER DATA SOURCES

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