Zingtree to Power BI
Stop manually processing Zingtree data. Let us automate your entire reporting pipeline with Power BI Consulting.
Can Also be connected to
Tableau
Looker Studio
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Excel
Fabric
Azure
Snowflake
BigQuery
LIVE DASHBOARD
Explore It Yourself
Hover, click, and interact to discover the full potential of the dashboard
Power BI transforms Zingtree’s decision tree and interaction data into interactive dashboards that help support teams, operations leaders, and product managers monitor usage, resolution paths, and agent performance. With centralised reporting and real-time insights, Power BI empowers smarter support workflows and better customer experiences.
KEY FEATURES
Session Volume & Resolution Paths from Zingtree – Track decision tree usage, completed sessions, and common journey paths across channels
Agent Performance & Self-Service Metrics – Analyse agent-assisted vs self-serve resolution rates, time to resolution, and abandonment points
Connected Support Intelligence – Combine Zingtree data with helpdesk, CRM, or knowledge base systems to align workflows with performance and satisfaction
Custom Dashboards & Workflow Alerts – Build dashboards for support leads and ops teams with alerts for high drop-off rates, underused trees, or repeated escalations
OTHER DATA SOURCES
78% of new clients engage us for a second project within a year.
Let’s make your first project a success story. Complete the form to request a strategy call, and we'll show you exactly how we can transform your data.
U11002/1328 Gold Coast Highway,
Palm Beach, QLD, 4221, Australia